Frequently Asked Questions

Welcome to our FAQ page! We’re here to help you have the best shopping experience possible. If you can’t find your answer here, feel free to contact us.

📦 Orders & Shipping

Q: When will my order ship?
A: Orders are typically processed within 1–3 business days. Once shipped, you’ll receive a tracking number via email.

Q: Do you offer international shipping?
A: Yes, we ship worldwide! Shipping rates and delivery times vary by country and will be calculated at checkout.

Q: How much is shipping?
A: Shipping is free on all U.S. orders over $75. For all other orders, shipping is calculated at checkout based on your location and package weight.

🔁 Returns & Exchanges

Q: What’s your return policy?
A: We accept returns within 14 days of delivery for unused items with tags attached. Items must be in original condition.

Q: How do I start a return or exchange?
A: Please visit our Returns Center or email us at support@missclassys.com with your order number.

Q: Are sale items refundable?
A: All sale and clearance items are final sale and cannot be returned or exchanged

👗 Sizing & Product Info

Q: How do I know what size to order?
A: Check our Size Guide on each product page. If you’re between sizes, we recommend sizing up for a more comfortable fit.

Q: The item I want is sold out—will it restock?
A: Popular items may restock! Join our waitlist on the product page or follow us on Instagram for restock alerts.

💳 Payment & Promotions

Q: What payment methods do you accept?
A: We accept Visa, MasterCard, American Express, PayPal, Apple Pay, and Afterpay.

Q: Do you offer discount codes?
A: Yes! Sign up for our newsletter and receive 10% off your first order. We also run promotions throughout the year—stay tuned!

💌 Contact & Support

Q: How can I contact you?
A: Email us at support@missclassys.com or use our Contact Form. Our customer service hours are Monday–Friday, 9am–5pm EST.